Telehealth Synonyms (just to name a few):
The American Psychological Association defines Telepsychology or telemental health as “the provision of behavioral and/or mental health care services using technological modalities in lieu of, or in addition to, traditional face-to-face methods (e.g., provision of therapy using the phone, diagnostic interviewing via teleconferencing, use of applications to track mood states, consultations via email).” In layman's terms, telehealth is simply therapy that you receive by way of technology.
These services can be provided through mobile devices (i.e. laptop computers, tablets, smartphones, etc.), videoconferencing, telephone, email, text, among others. It is important to note that direct psychological services typically involve the use of videoconferencing or telephone; whereas indirect services (i.e. scheduling, sending appointment reminders) are typically performed through text messages or email. Moreover, most insurance companies require the use of live videoconferencing sessions for reimbursement (although this varies from state-to-state and insurance company).
Is it Effective?
Yes! Research continues to find online therapy to be just as effective as in-person therapy for a variety of issues and problems. However, there are a few things to consider when determining if it will be effective for you. Read below for more information.
Our clients have been highly satisfied with online treatment. We have successfully worked with clients online and in person throughout our clinical experience and have found it to be just as effective.
Our clients love the convenience of meeting online. Some were even a little unsure how it would help them and were gladly surprised with how personable and comfortable it felt. Still not sure? Give it a try and read more!
Whether you’ve been in therapy for years, or new to the process, teletherapy can raise many questions. I want to help you answer them.
Teletherapy, also referred to as video, virtual, or remote therapy, is therapy conducted online. At Insight Online Therapy, my sessions are conducted using SimplePractice, a HIPAA-compliant platform, which is secure and easy to use.
Prior to our first meeting, I will send you an email with intake paperwork and a meeting invitation that includes a link to our session. On the date and time of our appointment, you will simply open your phone or computer, click on this link, and log into the session.
If for some reason your internet connection is unstable or our telesession is otherwise unable to run smoothly, we will transition to Google Meet or a Google Voice phone session, both of which are also HIPAA-compliant and secure.
Prior to our first session, I will review basic guidelines with you to ensure that you are comfortable using these various teletherapy platforms.
STRONG EVIDENCE IN RANDOMIZED CONTROL STUDIES & META-ANALYSES SHOW TELETHERAPY TO BE JUST AS EFFECTIVE AS IN-PERSON.
(Morlan, et. al., 2014) (U.S. Dept V.A., 2015)
Teletherapy is a great option for clients who face typical barriers to traditional, in-office therapy, such as location and accessibility, lack of convenient appointment times, and privacy concerns. It is also an excellent option for “therapy veterans” who are familiar with the therapeutic process and want to continue their practice from the comfort of their home.
Telehealth is NOT the best option for the following persons or situations:
Generally, teletherapy is not an ideal option for individuals actively struggling with acute drug or alcohol addiction, eating disorders, or self-harming tendencies. Because teletherapy sessions require a stable internet connection and a quiet, private place to meet for your sessions, teletherapy may also be unfit for individuals living in shared spaces with unreliable internet service.
PLEASE BE AWARE THAT I AM NOT A CRISIS CENTER, EMERGENCY HOTLINE, OR 24 HOUR MENTAL HEALTH SERVICE. IF YOU ARE FEELING SUICIDAL PLEASE CALL THE NATIONAL SUICIDE PREVENTION HOTLINE AT (800) 273-8255. DUE TO THE NATURE OF TELETHERAPY WE CANNOT PROVIDE MENTAL HEALTH SUPPORT TO PEOPLE WITH SEVERE MENTAL HEALTH CONCERNS
When you schedule an appointment, a unique session link is generated just for you.
A reminder email with your link will be sent 48 hours prior to your session from
Make sure your technology is up to date.
Use the Pre-call tool to test your connection and technologuy (mic and video) to ensure you will not have any technical issues for the call.
When it’s time for your appointment, you will click your secure, unique session link from (1) the session reminder email sent prior to your appointment or (2) by logging in to your client portal and clicking on your appointment.
You can use the SimplePractice Telehealth App or your browser.
You and your Therapist will be connected as soon as you join the call.
Using headphones is a great way to reduce feedback and provide more privacy for your call.
Backhaus, A., Agha, Z., Maglione, M. L., Repp, A., Ross, B., Zuest, D., Rice-Thorp NM, Lohr J, Thorp SR.Thorp, S. R. (2012). Videoconferencing psychotherapy: A systematic review. Psychological Services, 9, 111–131. doi:10.1037/a0027924
Morland, L. A., Mackintosh, M.A., Greene, C.J., Rosen, C.S., Chard, K. M., Resick, P., Frueh, BC. (2014). Cognitive processing therapy for posttraumatic stress disorder delivered to rural veterans via telemental health: a randomized noninferiority clinical trial. Journal of Clinical Psychiatry, 75(5): 470–476. doi: 10.4088/JCP.13m08842
U. S. Department of Veterans Affairs. (2015). PTSD and telemental health. PTSD Treatment Overview.
Yellowlees, P. M., Odor, A., Parish, M. B., Iosif, A.-M., Haught, K., & Hilty, D. (2010). A feasibility study of the use of asynchronous telepsychiatry for psychiatric consultations Psychiatric Services, 61, 838–840.
In-person, Teletherapy, Available 7 days a week.
Licensed Clinical Psychotherapist, Maria Velasco-Fontaine and team of professionals are available to provide a variety of psychological services, therapy, and Concierge treatment during weekdays, evenings, and on weekends.